Refund policy

Our business aims to ensure the best possible shopping experience. Please read carefully our Returns and Exchange Policy:

1. Exchange Policy

You may request an exchange within 14 days from the date of delivery. The return shipment must be sent using the same courier company (ACS or ELTA).

2. Exchange & Refund Terms

  • Exchanges are made exclusively for products of equal value.
  • Alternatively, a refund may be issued using the same payment method used for the original purchase.
  • Shipping costs are non-refundable.

3. Product Condition

Returned products must be in excellent condition, unused, and undamaged, and must include their original packaging.

4. Return Shipping

  • We recommend using a tracked shipping service.
  • Our company is not responsible for any loss or damage during transit.
  • Return shipping costs are borne by the customer.

5. Sale Items

Products purchased on sale cannot be exchanged.